Woman’s Facebook post about Germanwings pilot’s reassuring actions goes viral

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HAMBURG, Germany -- A woman's Facebook post about her heartwarming experience on a Germanwings aircraft has gone viral.

Just a day after after the co-pilot of another Germanwings airliner deliberately crashed into the side of a mountain, Britta Englisch had a Germanwings flight to Cologne, Germany. She had mixed feeling about boarding the plane, but she needed to get to her destination.

As she boarded, the pilot of the plane did something simple, yet remarkable: he welcomed each passenger individually.

But he didn’t stop there. Englisch wrote that once passengers were aboard that pilot joined them in the cabin, and without using the PA system, he gave a short speech.

In the speech, the pilot reportedly said that he and the crew were experiencing the same mixed feelings that the passengers were experiencing. But he said despite the previous day’s misfortune they were aboard the aircraft voluntarily.

The pilot said that each crew member has a family and that they all do everything in their power to be back with them safely each evening.

“It was completely silent," Englisch wrote. "And then everybody applauded."

Englisch's Facebook post has been shared over 18,000 times.

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