Security line innovations may cut airport wait times

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CHICAGO -- This past Spring, passengers were forced to wait in massive security lines at O’Hare. Over the summer the problem eased and now two airlines are going high tech to help holiday travel run smoother than ever.

American Airlines kicked off its two new automated screening lanes at O’Hare about a week ago and United opened three today. Bins at each station are now 25% bigger and the likelihood of you getting stuck behind a slower moving traveler appears to be greatly diminished.

Once on the belt, agents scan an ID on the bin which is partnered with an exterior picture of your belongings before it goes through x-ray. It gives better accountability. If a red flag is raised, it’s kicked out of the process for additional screening. And the bins continue to move through the system the new system, like a bowling alley, automatically moves bins back to the front of the line.

United Airlines launched the technology in Los Angeles prior to Chicago. The is American Airline’s third expansion of its kind and expects to spend about $30 million in 2016 in security enhancements.

Experts hope the changes speed up security anywhere from 20 to 50-percent.


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