Riders blaming CTA for Ventra card problems

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Riders are blaming CTA employees for the problems with Ventra, the new transit fare-payment system.

According to the rail workers’ union leader angry riders are “verbally attacking” the employees every day. The union is calling on the agency to get rid of Ventra until all the glitches are worked out.

CTA officials said they have no intention of delaying the roll out of Ventra through the end of the year and that they are working on fixing the problems.


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