Comcast services restored after massive outage

Chicago News

CHICAGO — A massive Comcast outage impacted six states, including Illinois, Tuesday morning.

The outage started around 7:30 a.m. and affected internet, TV and phones. As of 11 a.m., Comcast services was reported to be restored for impacted customers.

A WGN employee said their school district sent text messages alerting parents that a Comcast outage was impacting its phones and internet. Daycares that have Comcast, which owns Xfinity, had no way to check-in students electronically. 

The outage affected several states across the country, including Illinois, California and states on the East Coast.

Comcast released the following statement Tuesday:

“Earlier, some customers experienced intermittent service disruptions as a result of a network issue. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. We apologize to those who were affected.”

Comcast representative

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