This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.CHICAGO — Crews are working to repair a water main that broke on the Northwest Side. A 12-inch water main burst at 8 p.m. Thursday at Nagle and Catalpa in the Jefferson Park neighorbood. Several residents haven’t had water since the water main ruptured, spilling water onto the street. Julia Quezada lives on the block, her car tires were stuck in at least two inches of ice. “My car is frozen and I’m not sure I’m going to be able to get out to work,” she said. An 88-year-old woman called 911 for help. She was rescued from her home as it flooded, and brought to a neighbor’s house. No one was hurt, but several parked cars were frozen into place. Homes on Nagle, between Balmoral and Gregory, are still without water until the repairs are complete. Crews working to repair the water main went door to door, dropping off bottled water. “I’m really grateful that they’ve been out there in this terrible terrible weather and they’ve dropped off like 3 cases of water so that was really awesome too,” said Kara Wilke who lives on the block. Chicago Mayor Rahm Emanuel arrived at the scene to check on residents and thank the repair crews working in subzero temperatures, he also handed out hot coffee. “They’ve been working around the clock through the morning I know this is a tremendous inconvenience to the residents and I feel horrible for them but I want to personally thank the workers for what they’ve done,” said the Mayor. As of noon Thursday water had not been restored on the block. But crews expect to have the problem solved on Thursday.