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A flight to Arizona turned into an emotional nightmare for a pet owner.

Hendrix the dog was supposed to fly from New Jersey to Arizona with his owner last week, but the dog’s crate ended up on a flight to Ireland.

United Airlines says Hendrix was well cared for by the flight crew until he could be reunited with his family.

The company offered the owner a full refund. She says that’s not enough.

The family is happy to have Hendrix back but wants united to punish the person responsible. The dog’s owner says the dog was on a plane for 24 hours.

The company has not commented on her demand.

Dog accidentally ends up in Ireland instead of Arizona