SPRINGFIELD, Ill. – The Illinois Department of Health is responding to a coronavirus testing delay involving certain state-run sites.
Between July 12-24, processing of up to 3,800 tests sent to Reditus Labs have been delayed.
Impacted tests were taken in Aurora, Rolling Meadows, South Holland, Rockford, Bloomington, Peoria and East St. Louis.
Illinois health officials said they recommend you get a retest if you’re still waiting for results during the July 12-24 testing window from a state-run site.
West Chicago residents Jen and Joe Riconosciuto are still waiting on results after they were tested in Aurora on July 10.
“On the paperwork it said we would get results in four to seven days,” Jen Riconosciuto said. “The nurse we health with said we’d get results in 72 hours. We’re now on three weeks.”
Then they called to see what has happening with the results, they were told to just get retested.
“It’s obviously frustrating,” she said. “It’s just troubling that’s the system. And especially as we go into the school year and relying on tests for teachers.”
IDPH is working closely with Reditus Labs to improve their interface with specimen collection at state-run sites and ensure the processing of specimens moves forward in a timely manner.
Specimens collected after July 24 are being processed and individuals will be promptly notified of their results.
WGN reached out to Reditus Labs for comment but have not heard back.