CHICAGO — More Secretary of State’s Offices in the Chicago area will require appointments starting this week in order to reduce long lines.
The move to appointments comes more than a year into the pandemic, as long lines still greeted customers.
Residents who need services such as road tests, REAL IDs, standard driver’s licenses and ID cards must make an appointment first.
Seniors, veterans, people with disabilities and expectant mothers can still be served as walk-ins. They also have the option to make an appointment.
“It is to address the heavy volume that we’re experiencing at these facilities,” said Beth Kaufman, a spokeswoman with the Secretary of State. “So by making an appointment, people will know what time their appointment is at, when they can come in and they’ll be in and out.”
Appointments are not needed to renew vehicle registrations or get a title.
The following locations require appointments starting on the dates noted:
- Aurora (Sept. 10)
339 E. Indian Trail, Aurora, IL 60505
- Bridgeview (Sept. 7)
7358 W. 87th St., Bridgeview, IL 60455
- Chicago North (Sept. 1)
5401 N. Elston Ave., Chicago, IL 60630
- Chicago South (Sept. 3)
9901 S. Dr. Martin Luther King Jr. Dr., Chicago, IL 60628
- Chicago West (Sept. 2)
5301 W. Lexington St., Chicago, IL 60644
- Des Plaines (Sept. 8)
1470 Lee St., Des Plaines, IL 60018
- Joliet (Sept. 10)
201 S. Joyce Rd., Joliet, Il 60435
- Lake Zurich
951 S. Rand Road, Lake Zurich, IL 60047
- Lombard (Sept. 8)
837 S. Westmore B27, Lombard, IL 60148
- Melrose Park
1903 N. Mannheim Rd., Melrose Park, IL 60160
14434 S. Pulaski, Midlothian, IL 60445
- Naperville (Sept. 9)
931 W. 75th St., Ste. 161, Naperville, IL 60565
- Plano (Sept. 10)
236 Mitchell Dr., Plano, IL 60545
- Schaumburg (Sept. 7)
1227 E. Golf Rd., Schaumburg, IL 60173
- Waukegan (Sept. 9)
617 S. Green Bay Rd., Waukegan, IL 60085
428 S. Eastwood Dr., Woodstock, IL 60098
The downtown Chicago office inside the Thompson Center will keep walk-in services.
Appointments can be made online at cyberdriveillinois.com or by phone. Appointments can also be made up to 10 days in advance.