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CHICAGO — Residents at a senior apartment building on Chicago’s South Side have gone without heat for over three days.

The building located on West 21st Place in the South Lawndale neighborhood.

Residents WGN News spoke with said the building has not had heat since Christmas Day and multiple problems have gone months without being fixed.

A spokesperson for the Chicago Housing Authority issued a statement to WGN News Wednesday morning that said, “Due to the weather, a sprinkler pipe in the lobby and a hallway leaked over the weekend at Albany Terrace.”

CHA initially told WGN News the leaks have “been addressed and repair work continues.”

Around noon on Wednesday, CHA issued an updated statement that said, “CHA later updated WGN with a statement that said, “CHA takes these issues very seriously and has been working closely with building management at Albany Terrace to resolve the concerns raised by residents. Repairmen have been onsite throughout the morning and believe the situation will be resolved today. However, any resident who does not feel that they have sufficient heat in their unit will be offered hotel accommodations.”  

The 17-story public housing building has 350 units and more than 200 are occupied.

It has been in the community for almost 50 years. 

According to the residents pipes burst on Christmas morning causing the lobby and several parts of the Chicago Housing Authority building to flood. Then they said the heat went out.

Many seniors said they had turned to other methods to keep warm, like using space heaters and stoves. They also said constantly dealing with bed bugs, rodents, broken elevators and are calling on CHA to fix the issues.

“We are starting a $100 million renovation at Albany Terrace in January to better withstand severe weather and preserve the building for the long term,” CHA said.