Chicago McDonald’s employee helps disabled man eat his meal in viral photo

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CHICAGO — A photo of a McDonald’s employee in Chicago helping an elderly disabled man cut and eat his meal has gone viral.

The image, along with a description, was posted to Facebook Sept. 16 by Destiny Carreno. Since then, it has been shared nearly 300,000 times on Facebook.

Carreno said she was waiting in line at a downtown McDonald’s when a handicapped man wheeled himself to a cashier, identified as Kenny Soriano-Garcia, and asked for help.

At first, Kenny was unsure what the man needed and suggested a few things before figuring out he was asking for help with his meal.

“To be honest, I thought the cashier wasn’t going to help, especially during rush hour in downtown Chicago, but to my shock, he shut down his register and disappeared from view,” Carreno said in her Facebook post.

Kenny came back out with gloves on, sat down next to the man and started to cut his food.

Carreno says she was brought to tears by Kenny’s compassion. “My heart was so appreciative for what he did. I couldn’t contain my emotions in the crowded restaurant,” she said.

Kenny was recognized for his extraordinary customer service in a ceremony Wednesday.

McDonald’s Owner and Operator Rod Lubeznik released this statement:

“We are very proud of Kenny, and overwhelmed by the positive response he has received for his compassion and kindness. It’s a true testament to who Kenny is, and a reminder to us all that one seemingly small act of kindness can touch the hearts of so many. We recognized Kenny during an award presentation yesterday.”

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