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CHICAGO — Chicago officials say two workers at the city’s 911 center have been suspended without pay for failing to send police to a West Side residence where a man later shot to death by police was calling for help.

Quintonio LeGrier called 911 three times on Dec. 26 from his father’s apartment. But it wasn’t until the third call the city’s Office of Emergency Management and Communications sent a squad car to check on the 19-year-old.

One of the responding officers, Robert Rialmo, fatally shot LeGrier. The officer said LeGrier was coming at him with a bat. The officer also shot and killed a neighbor, 55-year-old Bettie Jones in what police said was an accident.

OEMC spokeswoman Melissa Stratton said Tuesday one of the call-takers from OEMC was given a three-day suspension for failing to send a squad car after the teen claimed in his first call that his life was being threatened. The person who picked up LeGrier’s second 911 call was suspended for one day.