Closed captioning inquiries should be directed to the following:
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or one business day.
Written closed captioning complaints should be directed to the following:
2501 West Bradley Place
Chicago, Illinois 60618-4718
Before sending a formal written complaint, we recommend you first call our captioning hotline or email. We may be able to resolve your problem quicker without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.