Retired FBI agent on how to make yourself more likeable

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We could all use a little help learning how to be more likeable!

Whether you're on a sales call, first date or a job interview, a new book teaches you how to turn strangers into friends.

It's called "The Like Switch: Strategies to Influence, Attract and Win People Over."

It is written by Dr. John Schafer, who is a retired FBI special agent and associate professor at Western Illinois University.

Check out his interview in the player above.

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