Residents at North Side senior center lose heat during Chicago’s frigid temps

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CHICAGO -- Wednesday’s dangerously cold temperatures had some residents at a senior center on the North Side complaining after they said their heat wasn't working.

The Chicago Housing Authority (CHA) denied there were any issues at the Caroline Hedger building on the 6400 block of North Sheridan Avenue in Rogers Park, but some senior residents said their heat has not been working properly.

“Sometimes you get a little heat and its cut off again. On and off on and off,” Yvonne Wright, 72, a resident at the home, said.

Wright took WGN inside her apartment in the CHA's building at Sheridan and Devon. She said maintenance crews got the heat working in her unit, on Wednesday but she was brought to tears on Tuesday.

The Chicago area saw dangerously cold, sub-zero temperatures this week. And, even though her thermostat was set at 80 degrees she said the vents were blowing cold air.

Wright also has arthritis over 90 percent of her body.

Wednesday afternoon, a stack of space heaters were delivered to the senior building.

Because of the heat not working, some of the pipes burst causing flooding in the building.

This is the second year in a row some residents there have complained of heating problems.

“I've been sleeping in three sweaters, two pajama pants because it's cold and I've been very sick and it seems to be getting worse,” Stephanie Hayes, a resident in the building, said.

A CHA spokesperson said the building's heating system was replaced in the past year. She said a check of the building and apartments this morning showed temperatures between 76 and 79 degrees. Residents with concerns are encouraged to contact CHA.

Read the full statement from the CHA:

"The Caroline Hedger Senior Apartments property, as well as all of CHA's other senior developments, has heat and a check of the buildings and apartments this morning and afternoon showed that the temperature is registering at between 76 and 79 degrees.

The City of Chicago heat ordinance requires the temperature inside a rental residence to be at least 68 degrees from 8:30 am to 10:30 pm, and at least 66 degrees from 10:30 pm to 8:30 am.

CHA checks on its residents and conducts well-being and heat checks every day during cold weather. The health, safety and well-being of our residents is our number one priority. CHA CEO Eugene Jones. Jr. has visited a number of CHA buildings today and encourages residents to contact CHA with any concerns about their building or apartments."

WATCH: Chicago family has no heat in apartment during freezing temps

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Samantha Salinas and her family are renting an apartment in the Clearing neighborhood on the city's Southwest Side. She said their heat hasn't worked in months. And they're using space heaters and an electric fireplace just to get by. But the landlord insists the heat has been fixed since November.

Salinas reached out to the Metropolitan Tenants Organization for help. In Chicago, landlords are required to heat residential buildings to at least 68 degrees during the day and 66 at night.

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