United passenger suffered concussion, broken nose, lawyer says

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CHICAGO — A lawyer for a man dragged off a United Express flight says he suffered a concussion and broken nose and lost two front teeth.

Attorney Thomas Demetrio said at a news conference Thursday that Dr. David Dao has been discharged from a hospital but will need reconstructive surgery.


Demetrio says airlines have “bullied” passengers “for a long time” and ┬áthat airlines have treated us as “less than maybe we deserve.”

Demetrio says he “probably” will file a lawsuit on Dao’s behalf.

Dao was removed from the plane Sunday after he refused to give up his seat on the full flight from Chicago to Louisville.

His daughter says the family was “horrified, shocked and sickened” to learn and see what happened.

Crystal Pepper says seeing her father removed from the Sunday flight was “exacerbated” by the fact it was caught on video and widely distributed.

United Airlines CEO Oscar Munoz has said he was “ashamed” when he saw the video and that the airline is reviewing its policies. Munoz says law enforcement won’t be involved in removing passengers in the future.

The fallout continues as two more Chicago aviation officers were placed on leave.That brings a total of three who have been placed on leave.

Meanwhile, United is still trying to clean up from the PR nightmare, starting with giving all passengers on that flight a refund.

The company’s CEO also says it will no longer allow aviation officers to remove passengers.

This story is developing. Check back for more details.