Few Chicago-area hospitals shine in government’s new patient star ratings

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CHICAGO -- The government is out with the results of a nationwide hospital patient satisfaction survey. In Illinois, the Chicago area stood out for having some of the lowest-rated hospitals — six received just one star — along with a handful of highly rated facilities that have focused on making hospital visits less unpleasant.

Midwestern Regional Medical Center in Zion was the only hospital in the Chicago area to receive five stars.

Rush in Chicago and Oak Park got four stars, and Northwestern Memorial Hospital received three stars.

Six hospitals in Chicago received one star:

  • Jackson Park
  • Norwegian-American Hospital
  • Roseland Community Hospital
  • Saint Anthony Hospital
  • South Shore Hospital
  • Saint Bernard Hospital

The CEO ofJackson Park says evaluating hospitals is more complicated than star ratings.

RELATED: Illinois hospitals: How patients rate them (searchable database)

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2 comments

  • Kristi

    I 100% agree with Christine and the CEO of Jackson Park. Evaluating hospitals is more complicated than star ratings. People don’t know what is best for them. I’ve seen patients come into the hospital because they “can’t breath”, but then complain because they are not allowed to go outside to smoke a cigarette. There are patients who come in who are diabetic with a blood glucose over 700 and they complain because they are not allowed to eat the McDonalds biscuits and gravy that they had their loved one bring. I mean seriously… these are the people who are rating hospitals.