CHICAGO -- The Cubs lost their season opener at Wrigley Field Sunday night, 3-0.
The large videoboard above left field was up and running, but not all the bathrooms. That led to some massive lines and wait times.
Fans reported finding only two working men's restrooms. The line stretched about four sections in the upper deck.
Fans complained on social media that they waited up to 30 minutes. One fan tweeted, "This is by far the worst experience at Wrigley ever. Ridiculous!"
"Two bathrooms in the upper deck went down temporarily forcing fans downstairs where we already were experiencing issues with long wait times," said Cubs spokesman Julian Green. "With 35,000 fans showing up in the ballpark tonight, we were simply not prepared to handle guests during peak periods. We have high standards for service and we missed the mark (Sunday night). We want to apologize to our fans for the inconvenience tonight. Moving forward we plan to supplement the existing restrooms with additional portable units and will continue to monitor wait times."