Cubs apologize after long bathroom lines ruin opening day

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

CHICAGO -- The Cubs lost their season opener at Wrigley Field Sunday night, 3-0.

The large videoboard above left field was up and running, but not all the bathrooms. That led to some massive lines and wait times.

Fans reported finding only two working men's restrooms. The line stretched about four sections in the upper deck.

Fans complained on social media that they waited up to 30 minutes. One fan tweeted, "This is by far the worst experience at Wrigley ever. Ridiculous!"

"Two bathrooms in the upper deck went down temporarily forcing fans downstairs where we already were experiencing issues with long wait times," said Cubs spokesman Julian Green. "With 35,000 fans showing up in the ballpark tonight, we were simply not prepared to handle guests during peak periods. We have high standards for service and we missed the mark (Sunday night). We want to apologize to our fans for the inconvenience tonight. Moving forward we plan to supplement the existing restrooms with additional portable units and will continue to monitor wait times."

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

13 comments

  • What?

    “We where simply not prepared, to handle guest at peak times”. ? ? ? ?
    Really? Wow, what a non prepared statement or maybe just the truth of the matter. One could resason that either way for what somebody’s paying to see the game, one would have thought you could at least use the bathroom in a “timely” matter.

    Not only are the Cubs starting off to another great season with a loss, Wrigley is and has been under construction.
    But after you pay premium pricing for tickets, parking, food, beer and a souvineer.
    You have to wait more than half the game waiting to use the bathroom?

    All I can say is why pay those ridiculous prices when you could have watched the game from a bar/restaurant in the area or stayed home and had better seats to watch them loose again.
    Just saying.

  • Lolz

    Ohhhhhh. So you mean the men finally got to see what it feels like to be a woman at any building, anywhere, ever?! Yes yes, I’m sure we ladies are ALL being hit *right in the feels* for you guys.

  • sassy macpherson

    Cubs fans aren’t even cubs fans anymore, too mesmerized by all the screens. When the line for the bathroom was too long, we freedom loving fans would just pee on the floor. Now we just obediently stand in line like good little techno-slaves. The loss of Wrigley is the loss of freedom. I say burn it down.

  • Not Prepared?

    So the Cubs public relation rep in the above article stated “we where not prepared”

    Not prepared for having people use the bathrooms on opening day? Is this the Cubs 1st home opener?

    Not prepared for people and the media to make a big stink! (No pun intended) about their lack of facilities and sensibly to basic human needs?

    Oh, but I would wager that they where prepared to take the patrons money for the tickets, the money for food, souvineers, parking & beverages.

    BS

    Typical, corporate response.
    “We are sorry, we will make sure it doesn’t happen again”.
    Yea well if your so sorry
    Why don’t you do the right thing and refund some of the money you where not “prepared for” also?
    It’s a thought.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.