"Urban Out Sitters" has been getting flack for initially reporting their van was carjacked.
But surveillance video showed the thieves getting into a driverless van in front of the center. The owner, Joe Giannini says the driver accidentally left the van open when the two thieves got in. But he said it was not idling, proven by the van's exhaust plume.
He said his driver and another worker took off after the van, and when they caught up with it, were waved off with a gun.
The dogs' owners are happy the dogs are safe, but some say they've lost their trust in the business with the changing story.
The owners have been showing their appreciation to Daisy Bowers, the salon worker who discovered the van with the dogs on Thursday morning. Several of them have presented her with a reward.