CTA suspending Ventra deadlines

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

The CTA announced Tuesday that it is indefinitely suspending all deadlines related to its problem-plagued ventra card system.

CTA President Forrest Claypool also announced he’s ordering the developer of Ventra to fix its problems fast.

Fare readers sometimes don’t accept the cards.

Cards can take too long to arrive by mail, and the complaint call centers often have long hold times.

The CTA is allowing its customers to use the old Chicago Card Plus while Ventra’s problems are fixed.

Ald. Bob Fioretti (2nd) called Ventra a “debacle” and said Claypool and CTA board chairman Terry Peterson should appear before the City Council Transportation Committee to answer questions.

Fioretti also wants to question Cubic Transportation Systems, which won a contract worth up to $454 million to operate Ventra.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s


Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.