Attorney General Madigan investigating Jimmy John’s data breach

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Attorney General Lisa Madigan announces on Thursday she is leading an investigation into the debit and credit card breach at Jimmy John's.

216 locations were targeted, 18 of which are in the Chicago area and four of which are in the city.  FULL LIST HERE

The breaches happened between June 16th and September 5th. Jimmy John's says it learned about the breaches on July 30th, and that has some customers wondering why there was a delay in alerting them.

"And unfortunately we live in a world where people are going to do that, and you know, you hope it doesn't happen. But, hopefully the problem will get resolved and fixed in the end," said Jimmy John's customer Monica Christy.

Attorney General Madigan says the company is cooperating.

"My understanding so far from Jimmy John's is that while they were alerted on July 30th, that people's information may have been taken up through September 5th. And so, we're going to go in and find out exactly how it happened, and did they have enough security in place, and did they notify people in a timely manner," said Madigan.

She points out Target, Michaels, Neiman Marcus, Sony, eBay, PF Changs, UPS, and Home Depot have had similar problems.

Jimmy John's is apologizing, and offering free credit protection.

 

 

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