Metra rail line issued another cold weather alert today, warning passengers of temperature-related speed restrictions and mechanical problems. That means expect delays. At the same time, lawmakers in Chicago are shaking the company up and telling it to fix their problems.
The cold, snow, and wind is adding up to tough winter for many and especially for Metra commuters. Rail line officials say most of the Metra delays were the result of track related problems on brake and switching systems.
Metra’s new boss faced an intense grilling Monday at a state hearing looking into the commuter railroad’s massive failures during these winter storms.
Lawmakers told Metra CEO Don Orseno that their constituents are greatly dissatisfied with Metra’s recent performance and its inadequate customer communications related to cancelled trains, which often came too late for riders to make alternate plans.
Tonight, two state representatives are hosting a public hearing with Metra officials tonight at 7:00 at the Naperville Municipal Center.