Butler 101: How to be the best head of the house

A job which may seemed to have died out generations ago. is actually still thriving.

Charles Macpherson worked as a butler for many years and now owns the only registered butler training school in North America.

Charles says the use of butlers in hotels across the world is surging as well as in private homes.

He was in Chicago today training butlers at the British based Langham Hotel.

WGN’s Amy Rutledge tried to pick up a few things in today’s class.

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