The Ventra Card system was back up and running Wednesday night after an earlier outage
A spokesperson for the CTA said computer “back office system” failed around 4:30 p.m. Wednesday, causing a ripple effect to some of the Ventra card readers. The system had to be rebooted.
165 card readers were affected at 60 different CTA stations, the spokesperson said. The outage time varied from 15 minutes to an hour and a half.
CTA estimates the gave out 15,000 free rides during the outage. The spokesperson says they will bill the vendor, Cubic, for that.
We understand that some card readers are down. We are working diligently to bring the entire system back up. We appreciate your patience.—
Ventra Chicago (@VentraChicago) November 14, 2013