Ventra hearing gets heated
Angry commuters packed the house at a CTA budget hearing Tuesday night.
They took the opportunity to air their grievances with the new Ventra Card payment system.
Ongoing glitches with the Ventra system, including double charges and difficulties switching over to the new card, forced the CTA to restore other fare options last month.
The board is scheduled to vote on the budget proposal on Wednesday.
It doesn’t list any fare hikes or service cuts.
But Tuesday night’s complaints were focused on Ventra and previous service cuts.
“Ventra is an absolutely worthless system, and I do not want it in my city anymore,” said CTA Customer Georgette Kirkendall.
“I urge the CTA to end its partnership with Ventra,” said rider Megan Groves. “Public services should stay public.”
The CTA went back to its older fare payment cards because of the continuous problems with Ventra.