CTA drivers explain why riders get overcharged by Ventra

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CTA bus drivers are offering an explanation of why some riders are being charged double for using their new Ventra fare cards.

It seems, when a rider exits through the front door of a bus, he has to pass the fare card reader; and if the card gets too close to the reader, it can charge another fare.

The CTA says it’s possible, but it’s not a widespread problem; and riders can avoid it by simply exiting through the rear door of the bus.

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