Health and Human Services Secretary Kathleen Sebelius apologized for the performance of HealthCare.gov.
She’s testifying Wednesday morning before the House Energy and Commerce Committee.
Sebelius called the website that manages the health insurance exchange under the President’s Affordable Care act, a “miserably frustrating experience.”
She also asked the American people to “hold me responsible.”
The site has had several connection problems and shut downs since it launched October 1.
Sebelius says a plan is in place to tackle some of the technical issues that have been going on.
She says a “vast majority” of consumers will be able to buy health insurance by the end of November without the problems being experienced now.
Some committee members told stories of their constituents who found out that they have to purchase a new policy, with higher premiums, because it doesn’t fit the standards set in the law.
When asked if President Obama kept his promise when he said that anyone who likes their plan can keep it, Sebelius responded, “Yes, he is.”
When asked how much the website has cost, she said $174 million, including $56 million for technological support.