CTA eliminating private security on rapid transit

The Chicago Transit Authority is moving its subway security operation in-house.

Until now, 450 security guards at “L” platforms and subway stations have been employed by private security firms and licensed by the state; instead the CTA will use its own customer service representatives to watch for potential criminal activity.

CTA president Forrest Claypool says the change will allow the transit agency to give its riders better customer service.

The private firms warn, their replacements will get just two days of security training, and just a single day of training in how to respond to a terrorist attack.

4 comments

  • sharong4

    i DON'T THINK IT MAKES A DIFFERENCE, CONSIDERING A WOMAN WAS BEATEN ON THE GREEN LINE @ 43RD NO ONE HELPED. SHE HAD AN INFANT CHILD WITH HER IN A STROLLER. IF SECURITY COUND'T HELP HER, OR WOULDN'T HELP HER, WHAT DO YOU THINK A CUSTOMER SERVICE AGENT FROM CTA IS GOING TO DO? THERE IS NO SAFETY WHEN PEOPLE DON'T DO THEIR JOBS. THEY HAVE CAMERAS IN THOSE BOOTHS. SO WHY WAS THAT MAN ABLE TO BEAT THAT WOMAN LIKE THAT. THAT BABY COULD HAVE BEEN KNOCKED OVER OFF THE PLATFORM.

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